Terms & Conditions

1. Definitions

In these Terms and Conditions, the following definitions apply:

  • "Agreement" means these Terms and Conditions together with any engagement letter or proposal accepted by the Client.
  • "Client" or "You" means the individual or organisation engaging our Services.
  • "Nexus Partners", "We", "Us", or "Our" means Nexus Partners, a business consulting firm operating in Hong Kong.
  • "Services" means the consulting services provided by Nexus Partners, including ecosystem strategy development, integration planning, and relationship mapping workshops.
  • "Deliverables" means reports, analyses, recommendations, presentations, and other work products created during a Service engagement.
  • "Website" means our website accessible at nexusparens.info.

2. Acceptance of Terms

By accessing our Website or engaging our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

If you are entering into this Agreement on behalf of an organisation, you represent that you have the authority to bind that organisation to these terms.

You must be at least 18 years of age and have the legal capacity to enter into binding contracts to use our Services.

3. Services Description

Nexus Partners provides business consulting services to organisations in Hong Kong and the wider region. Our Services include:

  • Ecosystem Strategy Development
  • Integration Planning Services
  • Relationship Mapping Workshops

The specific scope, deliverables, timeline, and fees for each engagement will be detailed in a separate proposal or engagement letter, which forms part of this Agreement.

We reserve the right to modify our Services at any time. Changes to ongoing engagements will be communicated to affected Clients.

4. Client Responsibilities

To enable us to deliver our Services effectively, you agree to:

  • Provide accurate and complete information relevant to the engagement
  • Make available appropriate personnel for meetings, interviews, and workshops as reasonably requested
  • Grant reasonable access to systems, data, and documentation necessary for our analysis
  • Provide timely feedback and decisions when required
  • Ensure that sharing information with us does not breach any confidentiality obligations you may have
  • Pay fees in accordance with the agreed payment terms

Delays or limitations in fulfilling these responsibilities may affect our ability to deliver Services as planned and may result in timeline adjustments or additional fees.

5. Acceptable Use

When using our Website, you agree not to:

  • Use the Website for any unlawful purpose
  • Attempt to gain unauthorised access to any part of the Website
  • Interfere with or disrupt the Website's operation
  • Transmit any malicious code or harmful content
  • Collect information about other users without consent
  • Reproduce, distribute, or create derivative works from Website content without permission

6. Fees and Payment

Our fees for Services will be set out in the relevant proposal or engagement letter. Unless otherwise agreed:

  • All fees are quoted and payable in Hong Kong Dollars (HKD)
  • A deposit may be required before commencing work, as specified in the proposal
  • Invoices are payable within 14 days of the invoice date
  • Late payments may incur interest at 2% per month on the outstanding balance
  • Reasonable out-of-pocket expenses incurred on your behalf will be charged at cost

We reserve the right to suspend Services if payments are significantly overdue.

7. Intellectual Property

7.1 Our Intellectual Property

All intellectual property rights in our methodologies, frameworks, templates, tools, and pre-existing materials remain the property of Nexus Partners. We grant you a non-exclusive, non-transferable licence to use such materials solely for the purposes of the engagement.

7.2 Client Materials

You retain ownership of all information, data, and materials you provide to us. You grant us a licence to use such materials as necessary to perform the Services.

7.3 Deliverables

Upon full payment, you will own the specific Deliverables created for your engagement. However, we retain the right to use anonymised learnings and general knowledge gained during the engagement for future work.

8. Confidentiality

Both parties agree to maintain the confidentiality of confidential information disclosed during the engagement. Confidential information does not include information that:

  • Is or becomes publicly available without breach of this Agreement
  • Was known to the receiving party before disclosure
  • Is independently developed without use of confidential information
  • Is received from a third party without restriction
  • Is required to be disclosed by law

Our confidentiality obligations survive the termination of any engagement for a period of three years.

9. Disclaimers

Our Services are provided on an "as is" basis. While we endeavour to provide high-quality consulting services:

  • Our recommendations are based on information available to us and professional judgment; outcomes depend on many factors beyond our control
  • We do not provide legal, tax, or accounting advice; you should consult appropriate professionals for such matters
  • We cannot guarantee specific business results from implementing our recommendations
  • Website content is provided for general information purposes and should not be relied upon as professional advice

To the maximum extent permitted by Hong Kong law, we disclaim all warranties, whether express or implied.

10. Limitation of Liability

To the maximum extent permitted by law:

  • Our total liability for any claim arising from an engagement shall not exceed the fees paid by you for that specific engagement
  • We shall not be liable for any indirect, incidental, special, consequential, or punitive damages
  • We shall not be liable for loss of profits, revenue, data, or business opportunities
  • We shall not be liable for any losses arising from your reliance on our recommendations or failure to implement them correctly

Nothing in these Terms excludes or limits liability that cannot be excluded by law.

11. Indemnification

You agree to indemnify and hold harmless Nexus Partners, its directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your breach of these Terms or your use of our Services.

12. Termination

12.1 Termination for Convenience

Either party may terminate an engagement by providing 14 days' written notice. You will be responsible for fees for work completed up to the termination date.

12.2 Termination for Cause

Either party may terminate immediately upon written notice if the other party materially breaches the Agreement and fails to cure such breach within 14 days of receiving notice.

12.3 Effect of Termination

Upon termination, each party shall return or destroy the other's confidential information. Provisions relating to intellectual property, confidentiality, limitation of liability, and governing law shall survive termination.

13. Force Majeure

Neither party shall be liable for delays or failures in performance resulting from circumstances beyond their reasonable control, including natural disasters, government actions, pandemics, civil unrest, or infrastructure failures.

14. Dispute Resolution

In the event of any dispute arising from this Agreement:

  • The parties shall first attempt to resolve the dispute through good faith negotiation
  • If negotiation fails, the parties may agree to mediation
  • If mediation is unsuccessful, disputes shall be submitted to the courts of Hong Kong

15. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Hong Kong Special Administrative Region. You agree to submit to the exclusive jurisdiction of the courts of Hong Kong.

16. General Provisions

  • Entire Agreement: These Terms, together with any engagement letter, constitute the entire agreement between the parties regarding the subject matter.
  • Severability: If any provision is found to be unenforceable, the remaining provisions shall continue in effect.
  • Waiver: Failure to enforce any provision shall not constitute a waiver of that provision.
  • Assignment: You may not assign this Agreement without our prior written consent.
  • Notices: All notices shall be in writing and sent to the addresses specified in the engagement letter or to our registered address.

17. Changes to Terms

We may update these Terms and Conditions from time to time. Changes will be posted on our Website with an updated effective date. Material changes affecting ongoing engagements will be communicated directly to affected Clients.

Continued use of our Website or Services after changes take effect constitutes acceptance of the revised Terms.

18. Contact Information

For any questions about these Terms and Conditions, please contact us:

Email: [email protected]

Phone: +852 2815 4973

Address: Room 2408, 24/F, Langham Place Office Tower, 8 Argyle Street, Mong Kok, Hong Kong